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Email template for reconnecting with past clients in order to enhance customer recommendation and convert word-of-mouth marketing from an afterthought into your primary source of new consumers.
Why do you require exceptional customer referral program ideas from reconnecting with former customers?
A solid referral program idea that is linked with your business and your existing clientele will assist you in attracting qualified prospects. The better the concept, the easier it is to explain and the more likely it is to succeed.
When you have a lot of ideas, you may experiment to see what works best via trial and error.
If you want former clients to bring you new business, you must properly and consistently convey your referral marketing program.
Here are some referral program ideas to help spread the word and encourage your client base to suggest your business, such as asking for recommendations in old customer thank-you emails.
In the thank-you email you send immediately after the task is completed, tell your clients to suggest a friend or family member. Including your referral program information in your client thank you messages integrates the program into your existing communication.
Write one or two short phrases at the conclusion of your email outlining how a former client may submit a recommendation and what incentive they can receive. If you have one, include a link to your referral program landing page.
Why it works? When you sincerely thank a client with a personal note, you deepen your connection and remind them of why they picked your company in the first place. With that in mind, your customers are more inclined to suggest you to others they know.
Email template for contacting previous clients about referral programs and incentives:
Hello, [Client Name],
[Your Name] here from [Company Name]. We haven't worked together in a long time, and we wanted to let you know about our new [referral program/discount].
We're providing a [X%] discount to prior clients for every referral. That implies you may save up to [X] dollars on [Service 1, Service 2, Service 3, and so on].
You only need to complete the following:
Inform your friends, neighbors, and family members about us, and instruct them to let us know who referred them when they contact us for a free quotation.
You can use your discount once we have completed a service for them!
More information regarding our referral program may be found on our website: [link to web page detailing your referral program].
If you have any questions, please contact us at [email address] or call us at [phone number]. We hope to collaborate with you again soon!
Thanks!
[Your Surname]
Doc
Tracup Template Center
It was the best of times, it was the worst of times. We are affected by recession right now. However, right now during the COVID-19 is the best time to reconnect with our old clients and offer help.
By reaching out for the right reasons and at the appropriate moments, you may increase your chances of success. In the following article, we will offer you some sample letters to reconnect with old clients.
Hi [client name],
I recently came across this article, [article title], and thought you would be interested. With everything going on, I hope you, your family, and your business are doing well right now.
It is my honor to offer you any support, please don’t hesitate to reach out.
Sincerely, yours
[your name]
Task Status: | ☹[Did Not Renew]👌[Follow Up]🖐[Interested Still]❌[Not Interested]❎[Lost Forever] |
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Task Type: | [Sent Request] [Quote Sent] [Pending] [Payment Received] |
Custom Field: | Contact(text), Engagement(text), Email(text), Phone(text), Payment Type(text), Website(URL), Close Date(Date),Last Touched(Date), Demo(text), Opportunity(Number), Plan(Text) |
Task View: | List, Board. File, Wiki |
Custom Field can be shown: | Create Time, Expire Date, Assignee, Type, Contact, Engagement, Email |
Before Tracup dive into deeply, Tracup has a sales template here that users can access to give their inspiration on what they can do.
![Tracup_task_status_template](E:\work\pgy\Translated file\Already translated\8.4\How To Reconnecting With Past Clients Email Template\attachment\Tracup_task_status_template.jpg)
Within the Tracup platform, users like to think of their templates as being like a diving board for jumping into the pool.
![Tracup_task_type_template](E:\work\pgy\Translated file\Already translated\8.4\How To Reconnecting With Past Clients Email Template\attachment\Tracup_task_type_template.jpg)
So it gives users a lot of inspiration and then they can take that template and tweak it to fit their very specific use case, and make it excellent for them to add this template they’re going to.
![Tracup_custom_field_in_this_template](E:\work\pgy\Translated file\Already translated\8.4\How To Reconnecting With Past Clients Email Template\attachment\Tracup_custom_field_in_this_template.jpg)
Users can search for ones that are best for them. Once they find something that really works for them. They can save that and use it over and over.
![Tracup_gif_for_diferent_type](E:\work\pgy\Translated file\Already translated\8.4\How To Reconnecting With Past Clients Email Template\attachment\Tracup_gif_for_diferent_type.gif)
Hi [client name],
I hope everything in the world is going well for you. I wanted to let you know that I have some extra bandwidth, roughly [hours per week], if you need any assistance during this period.
As this situation continues, please know that I am always available for a chat to discuss how I may assist you and your firm during this difficult time.
Thanks,
[your name]
Tracup has lots of different sales ones that they can look at from account management.
![Tracup_template_example](E:\work\pgy\Translated file\Already translated\8.4\How To Reconnecting With Past Clients Email Template\attachment\Tracup_template_example.jpg)
Tracup has an entire webinar on CRM so users are going to use this account management template to get started when they click the use template they can just add this folder. They’re going to use this one they’ll give it a nice name.
![](E:\work\pgy\Translated file\Already translated\8.4\How To Reconnecting With Past Clients Email Template\attachment\Tracup_four_custom_field_shown_intheweb.jpg)
Take Notice of Above Four Things |
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1. Two same custom fields are not allowed in the same work space, and are shared in the same work space |
2. Maximum 30 custom fields in one work space |
3. Default to show 4 custom fields on list view |
4. When choosing a new project template, user has already created the same customer field and they cannot share the same name in Tracup. Tracup project template will set these two same fields by default. If users have set some special setup in this custom field, Tracup will generate the same name and add label (1) behind the title in default. |
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