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A wiki is a collaborative online database for creating, browsing and searching for information. Wikis can take many forms and solve a wide range of problems. Public wikis, such as Wikipedia and Fandom Wiki, are open to the public, whereas teams and businesses use private wikis to share internal information.
Your team can create a wiki for a variety of purposes, including engineering teams collaborating on technical documents, HR teams organizing onboarding guides and employee handbooks, customer support specialists sharing canned responses to speed up the handling of requests, and more.
The information for your team is stored on a wiki, which, like any home, requires a solid foundation. Following this Wiki Team Information Document Template will prepare your team for long-term wiki success.
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Wiki Team Information
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