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Support Ticket System

If you don't have a well-established system in place, receiving a lot of support tickets regularly might quickly become overwhelming for you and your staff. You can easily, effectively, and rapidly manage all of your support tickets in one location using Tracup's Support Ticket System template.

Fortunately, you'll be able to follow up on any concerns your customer support staff raises thanks to our Support Ticket System template.

The template includes a request, suggestion, and email of new activities. Additionally, you may arrange all of your tickets into multiple tabs and filter, classify, and sort your things based on Support Status or Ticket Type.

Template Configuration
6

Task status

New

Request

Suggestion

Email of New Activation

Finished

Closed

3

Task type

Feature
Bug
Task
2

Custom field

Source

Level

Template Details
Creator
Other Info

Built in 2022-11-23 11:23:21

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